Image Within Privacy
Your images, words and activities
Image Within does not require a personal app account and contains no adverts. Your current card choices, table order and words stay in app memory until you deliberately save a moment. Closing the app can end an unsaved session. Card selections and personal words are not sent to RevenueCat or used for session analytics.
When you choose Save moment, the app stores the selected cards and order, title, words, note, date and activity progress on this device. A saved activity snapshot includes its questions so that the moment can be revisited. You can search, mark favourites, view, compare, update and delete saved moments. A new session keeps saved moments. After subscription access ends, saved moments can still be viewed and exported; new activities and editing require active access.
Custom activity templates and favourite card IDs are also stored locally. Your language and viewing preferences are stored on this device. Someone who can open the app on your device can read locally saved content. Image Within does not automatically upload or synchronise this content between devices.
Backups and removal
A moments backup is a JSON file containing the saved moments and activity snapshots, including your words and notes. You choose where to save or send it. Restore reads a file that you select and adds valid moments to the local archive. Your separate favourite-card selection, unused activity templates and unfinished session are not included in this moments backup.
Keep backup files in a private location. The app does not encrypt an exported JSON file. A file saved to a cloud drive is handled by that service under its own policies. Image Within does not provide automatic cloud backup. Deleting the app or clearing its storage can remove local records; a backup you saved separately remains at its chosen location. Operating-system backups depend on your device settings.
Deleting a moment removes it from the local archive. It does not remove copies in earlier backup files, PNGs, PDFs or messages. Removing the app does not cancel a store subscription or request deletion of purchase records.
Subscription and purchase processing
Apple or Google processes the purchase through your store account. RevenueCat checks purchase status, helps restore access and provides purchase reports. This processing includes a generated app user ID, purchase products and transaction information, subscription/trial dates, expiry and renewal status, receipt or purchase-token information and technical information required by the purchase service. Image Within does not send your name, email address or card text as RevenueCat customer attributes.
On iPhone and iPad, the purchase SDK also sends Apple's vendor device identifier (IDFV) with purchase-service requests. RevenueCat receives the device's App Tracking Transparency permission status as customer metadata, including when the app has not requested tracking permission. Image Within has no advertising SDK or active RevenueCat advertising integration.
RevenueCat processes purchase-service data in the United States. Its standard terms incorporate a Data Processing Addendum that includes European Commission Standard Contractual Clauses for restricted international transfers. You can read these safeguards at https://www.revenuecat.com/dpa
Eligible customers can begin an offered subscription with a 7-day free trial. The store shows the price, duration and renewal terms before confirmation. It renews into payment unless cancelled through the store. Existing lifetime purchases remain valid. An earlier standalone seven-day trial does not authorise a subscription and is not automatically converted.
Purchases, restoration and access checks use internet. Included content can be used offline while access remains valid. The purchase SDK manages its identifier and purchase-status cache. Local card choices and written reflections are not purchase attributes.
A check or loss of access can hide unsaved card content and clear prepared exports. It does not delete moments you deliberately saved. A new session does not delete store or RevenueCat purchase records.
We process purchase and access information to provide and restore the service you request (performance of a contract). We process support messages and purchase reports for our legitimate interests in helping customers, understanding sales and maintaining the service. Where we must retain information to comply with a legal requirement, that processing is based on the relevant legal obligation.
We retain purchase records for as long as needed to provide access and restore purchases. Cancellation does not automatically delete these records. Following a verified deletion request, we delete the RevenueCat customer record unless a legal obligation or an ongoing dispute requires us to retain relevant information. Apple and Google retain their own records under their respective policies.
Sharing and external services
Postcards, table exports and moments backups are prepared on your device. PNG/PDF sharing creates temporary files in the app cache, cleared at the next full start. Copies you save or send remain outside the app. You choose the content, sharing service and recipient. Those files can contain your words. The selected service applies its own privacy policy.
Present on this screen shows selected cards on the current phone or tablet. The separate Mac client window receives only the images and optional question/numbers you deliberately publish. Saving a moment does not automatically show it to a participant. Your video-call service controls screen sharing and recordings.
Image Within does not itself record calls, begin screen sharing, or require contacts, camera, microphone or location access. External help links open the provider's website and require internet.
Contact
Provider: GGZ IJssel-Berkel B.V.
Privacy and support: info@ggzijsselberkel.nl
If you contact us for support, we process your email address, message and any purchase information you choose to provide to handle your request. We retain support messages for one year after your request has been resolved. We retain them longer only when a legal obligation or an ongoing dispute requires it. Do not include treatment records or sensitive personal reflections in a support message.
Contact info@ggzijsselberkel.nl to request access to, correction or deletion of purchase and support data processed for Image Within. You can also request a copy, restriction of processing or object where the applicable law gives you these rights. We verify that the request relates to your data and explain any legal limits. We respond within one month; if a lawful extension is needed, we explain why within that month.
For a purchase-related request, include your device platform and the support code available in the app. Do not send your store password, payment-card details or personal reflections. Locally saved moments can be viewed, exported and deleted in the app; we cannot read or remove them remotely. Deleting purchase records does not cancel a subscription. Manage cancellation through your store account.
You can lodge a complaint with the Dutch data protection authority, Autoriteit Persoonsgegevens, or the authority where you live or work.